Parts Counter Associate

Company: Elevate Operations Group
Location: Buckeye
Posted on: April 1, 2026

Job Description:

Description The Parts Counter Associate is responsible for providing parts support for rental fleet and performing customer service, retail, promotion, and stocking duties. Responsible for aiding customers with all parts needs by using knowledge and understanding to fill orders quickly and accurately. Essential Functions: Provide first-rate customer service during every interaction. Provide parts support for all rental assets. Become and remain familiar with department stock, vendors, and brands. Take accurate inventory of stock-merchandise-consumables and communicate shortages in a timely manner to ensure maximum sales and customer satisfaction. Answer Parts Counter calls and assist customers with all parts order needs. Utilize multiple computer databases, manuals, and/or catalogs to identify the appropriate to full-fill customer’s needs. Record all sales and/or customer transactions that occur. Follow prescribed cash, credit, and check processing procedures. Processes, cores, warranties and returned merchandise Completes transactions with customers by receiving payment in full as agreed upon. Use mechanical knowledge to advise customers on substitutions or modifications of parts when identical replacements are not available. Maintain counter and retail area. Ensure that they are organized and free of clutter. Remain willing and able to perform all other duties as assigned by management in a professional and efficient manner. Maintain a positive, professional, and safe work environment by interacting with customers, peers, management, and support resources in a way that promotes teamwork and a commitment to excellence. All other duties as assigned. Qualifications High School diploma or equivalent. 1 years of customer service/retail experience. Bilingual (Spanish) a plus but not required. Forklift Certification is a plus. Possess a valid driver’s license with a clean driving record. Must possess moderate mechanical knowledge. Capable of working fast and under a deadline. Ability to communicate concisely and actively listen. Basic computer and math skills. Requires excellent problem-solving skills. Must be 21 years of age or older to be insurable. Why Join Paragon Pro Rentals? Competitive Compensation: Salary based on experience, ensuring your skills and expertise are rewarded. Growth Opportunities: Be part of a growing company where your reliability and skills can lead to career advancement. Supportive Environment: Work with a dedicated team that values safety, collaboration, and excellence. Outstanding Benefits: Enjoy a very competitive benefits package designed to support your health, wellness, and future - Medical insurance Dental insurance Vision insurance Short- or long-term disability insurance Life insurance Health savings accounts Employee Assistance Program About the Company Paragon Pro Rentals is a premier independent equipment rental and sales company dedicated to serving the construction and industrial sectors. We offer an extensive selection of high-quality equipment, including aerial lifts, construction and industrial forklifts, material handling solutions, utility vehicles, earthmoving machinery, generators, and more, ensuring our clients have the reliable tools they need to excel on every project. Paragon Pro Rentals is an Equal Opportunity Employer.

Keywords: Elevate Operations Group, Buckeye , Parts Counter Associate, Sales , Buckeye, Arizona