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MVD Customer Service Agent

Company: MVB Motor Vehicle Services
Location: Buckeye
Posted on: May 8, 2022

Job Description:

Job Description We are looking for a motivated and professional candidate to join our team. At MVB we pride ourselves with providing excellent customer service while maintaining a positive and collaborative environment. We serve the city of Buckeye with two locations where we offer all MVD motor vehicle services as a third party office to the Arizona Motor Vehicle Department. Pay depends on experience / paid holidays afters training period / benefits Employee duties Include but not limited to: - Provide excellent customer services - Follow company policies and procedures - Strong communication in person, by email, phone, and correspondence - Use multiple computer applications to access information and process MVD transactions - Maintain balanced cash drawer and credit card transactions - Resolve customer complaints or refer complaints to Office Manager for resolution - Maintain a safe and clean environment Qualifications: - 21 years or older / required for driver license certification - Bilingual ( English & Spanish) required - 2 years of customer service experience - Must be available to work alternating Saturdays - Computer and web proficient - Money handling experience - Must enjoy working directly with customers and co-workers - Clean driving record, no driving suspensions / MVR will be ran by ADOT - Clean background record / Background & fingerprint check will be done by ADOT Full-time position- 40 hours Current business hours (subject to change) Monday- Friday 8:30am to 5:30pm Saturdays 9:00am to 1pm Closed Sundays COVID-19 Precautions: All employees and customers must wear a mask at all times Plastic shield at work stations Sanitizing, disinfecting, and cleaning procedures in place

Keywords: MVB Motor Vehicle Services, Buckeye , MVD Customer Service Agent, Sales , Buckeye, Arizona

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