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IT Support Technician

Company: Canam Steel Corporation
Location: Buckeye
Posted on: May 8, 2022

Job Description:

JOB SUMMARY: Installs, configures, repairs or replaces computer related hardware, software, local networking equipment and wiring and ensures their stability while meeting corporate standards and procedures for optimal integration with all CSC's applications for our Buckeye location. ESSENTIAL FUNCTIONS:Coordinates with IT Manager, local site management, and Corporate infrastructure group.Performs all functions and duties with adherence to corporate policy when applicable.Assists in Configuring user's mobile devices for wireless in-office accessCreate and Update documentation for problem resolutions, corporate computing standards, and technical data.Monitor's backup software and hardware, restores data when required.Assist in life-cycle management of hardware, including responsible recycling and certified data destruction of storage devices.Availability to be on-call after normal business hours.Maintains a positive work atmosphere by behaving and communicating in an effective manner with customers, co-workers, clients and supervisors.Assist users with operating computer equipment and software to optimize productivity.Install, configure, repair and replace computer related hardware, software and local networking equipment and wiring.Define, identify, troubleshoot and resolve users' issues.Provide IT support in the manufacturing areas for computer-controlled equipment and related projects.Perform preventive maintenance of PCs, Servers and other computer and peripheral hardware to minimize downtime.Provide training on internal IT systems policies and procedures.Associates degree in Information Technology or a related field or 2 years equivalent relevant work experience; professional certification (e.g. CompTIA A+, CompTIA Net+) is a plusExperience with PC hardware repair, server hardware, and disk systems.Good working knowledge of Windows desktop operating systems and Microsoft Active DirectoryAn analytical mind with excellent problem-solving abilitySelf-driven, detail-oriented, effective written and verbal communication and inter-personal skills; fluent in spoken and written English.Good Decision-making skillsMay be required to lift up to 70 pounds.Good interpersonal skills.

Keywords: Canam Steel Corporation, Buckeye , IT Support Technician, Professions , Buckeye, Arizona

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