General Manager
Company: Taco Bell
Location: Buckeye
Posted on: August 4, 2022
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Job Description:
Who is Desert De Oro Foods?
DDO prides itself on having developed a culture of trust, loyalty
and excellence. Additionally, the company places a strong
emphasis on leadership development, managerial proficiency and
operational excellence, which is consistently reflected in the
recognition that DDO's award winning management team receives. This
combination of company culture and leadership focus has given DDO a
significant advantage in operating restaurants and achieving sales
growth even in the midst of an economic downturn. Continued growth
and leadership development are the company goals.
Our Motto:
"BE THE RESTAURANTS OUR GUESTS DESIRE, AND THE COMPANY OUR
EMPLOYEES DESERVE." ETHICAL---PASSIONATE---COMMITTED
What is "Live M--s"?--
the amazing Live M--s! culture that is Taco Bell. At Taco Bell, we
embrace breakthrough thinking and innovative ideas continue to
differentiate us from our competitors. We have a maniacal focus on
our customers, never follow, and celebrate the accomplishments of
our people. If you want to have fun serving great food to our
customers, we would love to meet with you.--
Job Role:--Reporting to the Area Coach, the Restaurant General
Manager manages a Taco Bell restaurant within the policies and
guidelines of the company to ensure customer satisfaction and
profit maximization. The RGM will perform hands-on work to train
employees, respond to customer service needs, and model appropriate
behaviors in the restaurant. This role provides overall leadership
through building a culture of recognition while motivating the team
with the goal of operational excellence.
Responsibilities and Accountability:--
Build People Capability
---------------- Drives culture, problem solves, resolves
conflicts, communicates and motivates to drive results through
others
---------------- Recruit and equip high quality operators to
deliver great customer experiences
---------------- Build a healthy and robust bench of developed and
capable Managers and Team Members
---------------- Leads performance management process for all
employees in their restaurant
---------------- Lead by example - be a culture champion and live
by Taco Bell HUNGRY principles: Hungry, Understanding, Never
Follow, Grateful, Relentless, and Youthful
---------------- Leverage culture and people capability to fuel
brand performance
---------------- Provides leadership and coaching, developing
Manager's and Team Members
Deliver a Consistent Customer Experience
---------------- Ensure complete and timely execution of corporate
& local marketing programs
---------------- Ensure a safe working and customer experience
environment by facilitating safe work behaviors of the team
---------------- Control day-to-day operations by scheduling labor
and ordering food and supplies, to successfully fulfil the needs of
a $500k - $2.0m restaurant with average daily transactions of
500-800
---------------- Ensure local health and safety codes, and company
safety and security policies are met
---------------- Drives customer-focused culture by serving as a
role model in resolving serious customer issues and training
managers to meet or exceed customer service standards
---------------- Utilizes insights from customer programs to help
elevate the customer's experience and meet Taco Bell's customer
satisfaction targets
---------------- Tracks, analyzes and identifies root causes of
customer complaints and leads management team to implement
systematic solutions, performance standards and to provide an
objective basis for performance feedback
---------------- Builds SMART action plans to resolve issues in
their restaurant
---------------- Monitors restaurant Speed with Service (SWS)
performance and provides coaching to unit management teams to meet
performance targets
Grow the Brand, Sales and Profits
---------------- Control Profit & Loss by following cash
control/security procedures, maintaining inventory, managing labor,
reviewing financial reports, and taking appropriate actions
---------------- Ensure maintenance of equipment, facility, and
grounds through the use of a Preventative Maintenance Plan based on
Company Standards
---------------- Reviews and prioritizes store capital expenditure
requests and establishes common vendor relationships where scale
can be leveraged
---------------- Ensures that facilities and equipment are
maintained to Taco Bell standards; coordinates facility upgrades or
equipment replacement
---------------- Analyzes sales, labor, inventory and controllables
on a continual basis and coaches on corrective action to meet or
achieve margin and sales growth targets
---------------- Works with management team to develop and deliver
unit-specific Annual Operating Plans
Attendance:
---------------- Understands posted work schedule and reports to
work as scheduled, on time, in uniform and ready to begin
tasks.
---------------- Provides appropriate notice when unable to be at
work.
---------------- Understands and uses approved time-keeping system,
including accurately recording all hours worked.
Initiative and Energy:
---------------- Takes action without being told, goes beyond what
is simply required and maintains a high activity level
Job Requirements and Essential Functions:
---------------- Must be at least 18 years of age
---------------- High School Diploma or GED, College or University
Degree Preferred
---------------- Must have reliable transportation
---------------- Must pass a background check criteria
---------------- 2-4 years of operational management experience in
the Quick Service Restaurant industry or retail environment
including Profit & Loss responsibility
---------------- Basic business math and accounting skills to
manage Profit & Loss in their restaurant and strong
analytical/decision- making skills
---------------- Strong interpersonal and conflict resolution
skills
---------------- Good oral/written communication skills and strong
interpersonal and conflict resolution skills with exceptional team
building capability
---------------- Strong analytical/decision-making skills
---------------- Basic personal computer literacy
---------------- Is passionate about providing excellence in
execution of quality food, service, cleanliness and speed
standards
---------------- Is a Dynamic, energetic and positive leader, a
self-starter, proactively driven to get things done and does the
right thing for the business
---------------- Provides leadership and coaching for each employee
in their restaurant
---------------- Demonstrated track record of workplace achievement
in the selection, coaching and development of managerial
employees
---------------- Proven ability to drive customer satisfaction,
financial performance and employee satisfaction
---------------- Able to stock shelves and coolers
---------------- Able to clean the parking lot and surrounding
grounds
---------------- Able to sweep and mop floors
---------------- Able to lift, carry out trash containers, and
place in an outside bin
---------------- Able to tolerate standing, walking, lifting up to
50 lbs. and stooping during 80% of shift time.
--
This list of job duties and responsibilities are not all inclusive.
Salaried Managers typically average 50 hours a week, but hours may
vary depending on the operational needs of the business. The
company and/or restaurant management may change or add to these job
duties and responsibilities at any time with or without prior
notice.
We truly believe that where you work matters, and we know a thing
or two about what makes employees happy. Join us on our mission of
feeding people's lives with M--s!--
---------------- We are about more than just building
restaurants-we connect with our fans through their passions
including sports, gaming, and music
---------------- We know that employees want a company they can
live and grow with; they crave a unique culture that fosters
creativity and encourages pursuit of passion, and they look for
opportunities to take risks, develop skills and learn in ways that
fit their lifestyle
---------------- We foster a culture of authenticity and believe
all people can make a difference
--JB.0.00.LN
General Manager ,General Management
Keywords: Taco Bell, Buckeye , General Manager, Executive , Buckeye, Arizona
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