Per Diem Associate Clinical Administrative Coordinator - Chandler and Gilbert, AZ
Company: Optum
Location: Chandler
Posted on: May 12, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together.
This position is per diem. Employees are required to have
flexibility to work any of our shift schedules during our normal
business hours of 6am - 4:30pm -any day of the week. Our office is
located at 1955 W Frye Rd Chandler, AZ and 3555 S Val Vista Dr
Gilbert, AZ.
We offer 4 weeks of paid training. The hours of training will be
based on your schedule or will be discussed on your first day of
employment.
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Primary Responsibilities:
Provide clerical, secretarial, word processing, and other support
services as assigned
Demonstrate understanding of applicable business departments'
operations, drivers, and/or procedures
Receive information (e.g., medical records; physician letters;
general correspondence) from stakeholders (e.g., providers;
clients)
Verify information (e.g., member information; type of record) and
include work queue driver prior to entering information into data
entry work queue
Work with stakeholders (e.g., internal partners; providers;
members) to clarify, confirm, and/or gather additional
information
Scan documents into data entry queue ensuring appropriate personnel
have access
Pull relevant data from reports received
Enter relevant data and information into appropriate systems/tools
(e.g., spreadsheets) that can be utilized for reports
Review completed documentation to ensure data entry quality and
accuracy
Ensure confidentiality regulations and rules (e.g., PHI; HIPAA)
and/or compliance guidelines are complied with when gathering,
entering data and information, reviewing and/or distributing data
and information
Generate reports in relevant systems needed to prepare additional
reports for stakeholders
Monitor, track, and/or integrate data and information (e.g.,
operations; claims; performance) into documents and reports
Perform quality checks prior to distribution to ensure reports and
documents are accurate
Submit reports to applicable stakeholders (e.g., management) in
order to obtain approval when needed
Review current reports/documents/processes to identify potential
improvements or changes
Provide guidance to internal team members on changes to
reports/documents/processes
Open mail (e.g., physical; email; e-fax) to determine type of
documents/attachments contained
Review documents/attachments to ensure appropriate information has
been provided
Scan or stamp mail/documents with the date received
Create and send (e.g., mail; fax; email) pertinent forms to
submitters to correct/gather missing information when necessary
Revise and/or add to documents/attachments as needed prior to
processing
Submit documents and reports to relevant stakeholders (e.g.,
management; providers; members; internal partners) following
appropriate departmental procedures
Ensure records and files are stored and managed in accordance with
files/records management procedures and regulations
Ensure confidentiality regulations and rules (e.g., PHI; HIPAA) are
complied with when filing or storing documents
Create electronic/paper files needed to store documents
Review records to identify files that can be shredded or submitted
to records storage
Submit files to records management using appropriate
procedures/forms
Locate and retrieve medical records/patient demographic forms when
requested
Label older medical records file boxes for offsite storage
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You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma / GED
Must be 18 years of age OR older
1+ years of healthcare customer service
Experience in handling and reviewing medical records
Familiarity with computer and personal computer applications, which
includes the ability to learn new and complex computer system
application
Ability to work onsite at both 1955 W Frye Rd Chandler, AZ 85224 &
3555 S Val Vista Dr Gilbert, AZ 85297
Ability to work at least two shifts per week
Ability to work a per diem (as needed) schedule between 06:00AM -
4:30pm any day of the week, including weekends
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Soft Skills:
Applies knowledge/skills to activities that often vary from day to
day
Moderate level of knowledge and skills in own function
Requires little assistance with standard and non-standard
requests
Solves routine problems on own
Works with supervisor to solve more complex problems
Prioritizes and organizes own work to meet agreed upon
deadlines
Works with others as part of a team
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Physical and Work Environment:
General office demands
Prolonged periods of standing and walking in hospital
facilities
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The hourly range for this role is $16.00 to $28.85 per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Buckeye , Per Diem Associate Clinical Administrative Coordinator - Chandler and Gilbert, AZ, Administration, Clerical , Chandler, Arizona
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